Privacy Policy

From Surgeons:

• Full name, dental license number, and office address.
• Clinical case data: patient name, scans (intraoral, DICOM/CT), photos, and prescription details.
• Design preferences: implant type, teeth selection, shade, connection type.

From Manufacturing Partners:

• Company name, contact name, phone, address, and website.
• Design files, 3D models, and approval documents submitted per case.

Technical Data:

• IP address, browser type, and usage logs for security and analytics.

• To facilitate secure, platform-mediated communication between surgeons and manufacturers.
• To process and transmit clinical files for design and production workflows.
• To send case status notifications, including design reviews and approvals.
• To verify surgeon credentials and service-area eligibility.
• To maintain quality assurance and material certification records.
• To comply with legal and regulatory requirements.

Platform-Mediated Privacy Guarantee

Inventica is designed so that surgeons and manufacturing partners cannot identify or contact each other outside the platform. Specifically:

• Email addresses and phone numbers are never shared between surgeons and manufacturers.
• Case notifications contain only the case number, surgeon name, and patient name — no contact details.
• All case discussions occur within the platform's secure chat — no direct messaging.
• Manufacturers see only the case files and clinical specifications necessary for production.

We may disclose information to third parties only when required by law, court order, or to protect the rights, property, or safety of Inventica, our users, or others.

We implement industry-standard security measures to protect your data:

• Encryption: All data in transit uses TLS/SSL encryption.
• Access Control: Role-based access ensures users only see data relevant to their role.
• Audit Logs: All case actions are logged for traceability and compliance.
• HIPAA Compliance: Patient health information (PHI) is handled in accordance with HIPAA standards.
• Row-Level Security: Database records are protected with row-level security policies.

Case data, including scans, design files, and approval records, is retained for the duration of the active case lifecycle and for a minimum of seven (7) years thereafter to comply with medical record retention requirements. Users may request deletion of their account data, subject to legal retention obligations.

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data, subject to legal obligations.
• Opt out of non-essential communications.
• Export your case data in a structured format.

To exercise these rights, contact us through the platform's contact page.

Our platform uses essential cookies to maintain user sessions and ensure proper functionality. We do not use third-party advertising cookies. Analytics data is collected solely to improve platform performance and user experience.

Our platform is intended for use by licensed dental professionals only. We do not knowingly collect information from individuals under 18 years of age.

We may update this Privacy Policy at any time. We will notify users of significant changes through the platform. Continued use after changes constitutes acceptance of the revised policy.